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    Client Testimonials

    "You saved our travertine floor! The installation was so poor, we thought we would have to tear it out. Your ability to grind, regrout, and polish the floor surpassed our expectation. Now it looks like it should have looked after being installed – the sheen is even and reflects the wonderful richness of the stone. It's gorgeous!"

    S.B.
    - Parker

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    Case Studies

     

    My company recently completed a job in Boulder. The stone in the kitchen was a marble identified as Bianco Statuario Venato. Now this is a gorgeous stone but the client had chosen this for its looks, not considering how the stone would react to the goings on in a kitchen. She believed that since the stone was sealed that there would be no issues. Unfortunately,  this couldn't be further from the truth. As always, in the initial meeting between myself and a potential client, I ask any number of questions to identify what the expectations are and to provide information so the client has a better understanding of the stone's propoerties. The main issue in her kitchen was that the husband was quite diappointed that he could not make a sandwich on the counter! Think about it, you have just spent a good deal of money to renovate the home and immediately there are restrictions as to what you can and cannot do on the counter. At this jucture, no one was happy. The general contractor, the designer and  the fabricator were all being blamed for the situation.

     

    When I first visited, all counter tops and a large island were installed with a high gloss finish. Additionally, the stone was already showing any number of etch marks which are caused by normal household acids interacting with the calcitie in the stone. The stone had been sealed with a water based sealant of low quality. A discussion was begun as to how to save the stone. In reality, the stone was fine and all that was needed was a change in expectations and some education. The client wanted a counter that they could use on a daily basis where they did not have to worry about the marble etching all the time. The general contractor and the fabricator just wanted the problem solved.

     

    The solution that was implemented was the wet grinding of the stone to remove the polished finish and bring it down to a honed finish followed by an impregnating, low solvent sealant. Now why is this the solution? Frankly, the stone will continue to etch but the key is you will not be able to see it as readily due to the change in the finish. Etching will leave a dull mark on the surface of a calcite based stone however, if the entire surface is dull, it will not be as noticeable. With an upgrade to a better sealant, the clients will also have more time to respond to the spills that happen in a kitchen and the etch marks in the marble will not be as deep and therfore easier to repair. So the stone was honed and treated with DuPont Impregnating Sealant.

     

    Now the clients use their natual stone sufaces with relief knowing the nature of the stone and how it interacts with their daily usage. The moral of the story is to do research on natural stone and not to allow the beauty of the stone compromise its placement and utility. One can go to the Marble Institue of America (www.marble-insitute.com) or Stone Network (www.stone-network.com) on the web to help ascertain whether the stone chosen is actually compatible with the use you intend for it. 

     

    Remember, stone will last forever if treated properly.